Check-in/check-out
Your room will be ready for you from 3 p.m. on the day of arrival. If you are already in Adelboden, you can contact Reception and leave your luggage with us.
On the day of departure, we kindly ask you to vacate your room by 11 a.m. at the latest.
Car park/garage
The parking garage “Zentrum” is located directly under the hotel, where you will find reserved parking spaces for our hotel guests in the first basement level (-1). Charging stations for electric vehicles (subject to a fee) are also located here. The entrance is found on Zelgstrasse. The passenger lift will take you directly to Adler Adelboden.
Parking spaces are charged at CHF 10 in summer and CHF 12 in winter.
Pets
Dogs are welcome – we charge CHF 20 per pet and night (food not included). In order to comply with hygiene regulations, dogs are only allowed in certain areas of the restaurants.
Cancellation conditions
The following cancellation conditions apply once a reservation is made:
- from May to mid-December
- Free cancellation within 24h of booking
- 14 days to 11 days before arrival: 25% of the booking amount
- 10 days to 7 days before arrival: 50% of the booking amount
- 6 days to 1 day before arrival: 75% of the booking amount
- On the day of arrival or in case of no-show: 100% of the booking amount
- from mid-December to April
- Free cancellation within 24h of booking
- 21 days to 14 days before arrival: 25% of the booking amount
- 13 days to 7 days before arrival: 50% of the booking amount
- 6 days to 1 day before arrival: 75% of the booking amount
- On the day of arrival or in case of no-show: 100% of the booking amount
- "Pay now, enjoy later." Bookings of this price type are neither refundable nor can they be rebooked.
We recommend that you check your travel insurance or take out a policy when booking, at the latest. We recommend ERV (www.erv.ch).
Climate neutral stay with myclimate «Cause We Care»
With your voluntary climate protection contribution, you are offsetting all CO2 emissions generated by your stay and supporting local sustainability measures at the same time. We will also double your contribution. This initiative is a collaboration with the Swiss myclimate foundation as part of the «Cause We Care» programme. Further information: www.causewecare.ch
